Everything You Need to Manage Traffic Incidents With Confidence
A unified platform designed to capture, verify, analyze, and share incident data effortlessly—boosting accuracy, efficiency, and collaboration across all stakeholders.
Data Integration, Storage & Infrastructure
Provides flexible and secure data integration with insurance companies and external systems, supporting cloud, self-hosted, hybrid, and on-premises deployments. Ensures reliable data availability through automated backups, redundancy, and scalable infrastructure options tailored to regulatory and operational requirements.
Integration with insurance company systems (claims, underwriting, CRM)
Cloud deployment (private or public)
Self-owned / self-hosted deployment
On-premises physical storage support
Hybrid storage configurations
Automated, scheduled backups
Geo-redundant backup options
Data residency & locality controls
Public APIs & secure data exchange endpoints
Security, Compliance & Governance
Ensures enterprise-grade security, compliance, and data governance across all platform operations. Includes encryption, audit trails, consent management, and evidence integrity controls to meet insurance, legal, and regulatory standards while maintaining full traceability and accountability.
Role-based access control (RBAC)
Field-level permission management
Audit trails (immutable logs of all actions)
Encryption at rest and in transit
GDPR & data privacy compliance tooling
Consent management for customers and media
Chain-of-custody for evidence
Media tamper detection & integrity checks
Device & session security controls
User Roles & Access Management
Enables precise control over user access through configurable roles and permissions. Supports multi-organization access, delegation, and activity tracking to ensure users only interact with data and features relevant to their responsibilities.
Device & session security controls
Role templates per organization
Multi-organization user access
Delegation & temporary access rights
Activity tracking per user
Incident & Accident Registration
Supports fast and reliable incident registration through multiple channels, including mobile apps, web portals, QR codes, offline forms, and paper uploads. Designed for both self-reporting by customers and registration by operators such as police or third-party responders.
Self-registration of incidents:
- Mobile app
- Web portal
- Paper form upload (post-incident)
Operator registration:
- Police
- Law enforcement
- Third-party operators
QR-based incident initiation
Offline-first incident creation
Auto-sync when connectivity is restored
Underwriting & Claims Handling
Facilitates end-to-end digital underwriting and claims processing with configurable forms, guided workflows, and document management. Supports both online and offline claim intake while ensuring consistency, completeness, and traceability throughout the claim lifecycle.
Digital underwriting workflows
Claims intake forms (online & offline)
Configurable form logic per insurer
Step-by-step guided claim submission
Document and media attachment support
Status-based claim progression
Claim lifecycle tracking
Workflow & Case Lifecycle Management
Manages the full lifecycle of incidents and claims using configurable workflows, statuses, tasks, and SLAs. Enables structured collaboration, escalation, and handovers across departments to ensure timely and consistent case resolution.
Configurable case statuses
Custom workflows per insurer or community
Task assignment & reassignment
SLA tracking and escalation rules
Internal notes & collaboration per case
Case handoff between departments
Automated rule-based actions
Fraud Prevention & Detection
Provides tools for identifying, managing, and preventing fraudulent behavior through manual flags, rule-based logic, and behavioral analysis. Enables insurers and operators to proactively detect suspicious patterns across incidents, profiles, and historical data.
Manual fraud flags on profiles
Configurable red flags set by insurers/operators
AI-based fraud detection models
Behavioral pattern analysis
Duplicate claim detection
Cross-case relationship analysis
Fraud risk scoring per incident
Historical fraud pattern learning
AI & Advanced Intelligence
Enhances decision-making through AI-driven insights such as automated red flags, risk scoring, pattern recognition, and predictive analytics. Supports early detection of anomalies and prioritization of high-risk cases with minimal manual intervention.
Red flags based on predefined behavior patterns
Automated anomaly detection
Damage pattern recognition
Accident severity scoring
Predictive fraud probability scoring
Claim prioritization using
Duplicate media detection
Historical trend forecasting
Accident Comparison & Analysis
Allows side-by-side comparison of incidents, vehicles, and media to identify repeated damage, inconsistencies, or suspicious claim behavior. Provides visual and data-driven analysis tools to support investigations and fraud validation.
Side-by-side accident comparison
Media comparison (photo, video, documents)
Damage reuse detection
Vehicle history reconstruction
Timeline-based incident analysis
Comparison reporting for fraud investigations
Reporting & Analytics
Delivers comprehensive reporting capabilities through manual, automated, and predictive analytics. Supports insights into incident trends, risk areas, fraud patterns, financial exposure, and operational performance via customizable dashboards and reports.
Manual and automated reports
Incident trend analysis
Hotspot & risk area reporting
Profile-based analytics
Financial impact analysis
Predictive loss modeling
Executive dashboards
Custom report builder
Scheduled report exports
Search & Discovery
Offers powerful search capabilities ranging from simple keyword search to advanced and AI-assisted discovery. Enables fast retrieval of incidents, profiles, vehicles, and media across large datasets with filtering and saved queries.
Simple keyword search
Advanced filtered search
AI-powered semantic search
Cross-entity search (people, vehicles, incidents)
Saved searches
Search across media metadata
Geospatial & Risk Intelligence
Visualizes incidents and risks through interactive maps, heatmaps, and geo-tagged data. Supports identification of dangerous situations, high-risk zones, and historical trends to improve prevention and strategic planning.
Interactive incident maps
Heatmaps by severity, frequency, or fraud risk
Geo-tagged incident tracking
Dangerous situation reporting (e.g. fallen trees, road hazards)
Predictive risk zone mapping
Historical geospatial timelines
Notifications & Alerts
Provides real-time notifications and alerts for critical events, including VIP incidents and high-risk cases. Supports automated escalation, multi-channel delivery, and predefined care protocols to ensure timely response by insurers and operators.
VIP client accident notifications
Real-time insurer alerts
Escalation-based alerts
Custom notification rules
Multi-channel delivery (email, SMS, push, WhatsApp)
Incident-based care protocols
Notification preferences per user
Adjuster & Damage Assessment Tools
Equips adjusters with specialized tools for structured damage assessment, media capture, and reporting. Improves accuracy, consistency, and efficiency in field evaluations while maintaining a clear audit trail.
Adjuster-specific accident forms
Damage classification tools
Structured photo capture flows
Media annotation & markup
Field notes & assessments
Adjuster performance tracking
Parts, Repairs & Financial Management
Manages repair workflows, parts orders, quotes, and invoices linked directly to incidents. Enables cost tracking, validation, and payout readiness while supporting financial transparency and fraud control.
Notification preferences per user
Upload of repair quotes & invoices
Invoice verification workflows
Cost tracking per incident
Payout readiness checks
Partial and staged payment tracking
Financial audit trails
Wreckers & Towing Management
Supports towing and wrecker services by allowing secure submission of invoices and optional media. Ensures service accountability, cost validation, and seamless integration into the incident workflow.
Wrecker registration & access
Upload of invoices and billing
Optional media uploads
Incident linkage
Service completion tracking
Cost validation controls
Emergency & External Services Management
Enables collaboration with emergency and external services such as ambulance and fire departments. Allows these services to contribute media, logs, and reports directly to incidents, improving coordination and documentation.
Ambulance service integration
Firefighter service access
Media uploads by emergency services
Service activity logs
Multi-agency collaboration per incident
Time & response tracking
Media & Evidence Management
Provides secure handling of photos, videos, and documents with metadata extraction, versioning, and integrity controls. Ensures evidence is reliable, traceable, and legally defensible throughout its lifecycle.
Secure photo & video uploads
Automatic metadata extraction (GPS, time, device)
Media versioning
Compression & optimization
Evidence tagging & categorization
Media retention policies
Large file handling support
Communication & Customer Interaction
Facilitates transparent communication between insurers, operators, and customers through portals, messaging, and automated updates. Improves customer experience by providing visibility into claim status and required actions.
Customer portals for claim tracking
Two-way messaging per incident
Automated document requests
Reminder & follow-up workflows
Multilingual customer communication
Status notifications for claimants
Multi-Language Support
Supports multiple languages across the user interface, forms, and notifications. Enables localization per user or organization to ensure accessibility and regulatory alignment in different regions.
Full UI multilingual support
Language selection per user
Localized forms and notifications
Translation management
Language-specific compliance rules
Multi-Community & Multi-Tenant Architecture
Allows multiple communities, organizations, or insurers to operate on a single platform with isolated data and custom configurations. Supports white-labeling, feature control, and tailored workflows per tenant.
Separate configurations per community
Custom rules, workflows, and forms per tenant
Data isolation between communities
Branding & white-labeling per client
Feature toggles per organization
Multi-Product & Platform Expansion
Designed as a modular platform that supports multiple products and future industry expansions. Enables scalable growth, cross-product integration, and long-term adaptability to evolving market demands.
Modular product architecture
Roadmap support for adjacent industries
Cross-product data sharing
Industry-specific feature packs
Scalable licensing model
Long-term extensibility planning
Administration & Configuration
Provides administrators with no-code and low-code tools to configure forms, workflows, rules, and features. Enables efficient system management without requiring technical intervention.
No-code / low-code configuration
Custom form builder
Business rules engine
Feature enablement per tenant
System health monitoring
Usage analytics per client
Exporting & External File Management
Supports secure export of data and reports in common formats such as PDF and Excel. Enables offline archiving, scheduled exports, and controlled sharing with external stakeholders.
PDF exports
Excel/CSV exports
Bulk data export
Scheduled exports
Offline file archiving
Secure export permissions
Platform Operations & Reliability
Ensures operational stability through monitoring, performance tracking, backup validation, and SLA reporting. Supports high availability and reliability required for mission-critical insurance and incident systems.
System uptime monitoring
Incident & outage tracking
Performance metrics
Backup recovery testing
Subscription & license management
SLA reporting